purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and create an appealing shopping environment for customers. To maximise sales by taking ownership of the brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
To provide high-class customer service and to increase the company's growth and revenue through sales Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store store Ascertain customers' needs and wants Recommend and display items that match customer needs Welcome Welcome and greet customers Manage point-of-sale processes Actively involved in the receiving of new shipments practices Demonstrated ability to perform customer service duties. Leadership skills
To provide high-class customer service and to increase the company's growth and revenue through sales Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store store Ascertain customers' needs and wants Recommend and display items that match customer needs Welcome Welcome and greet customers Manage point-of-sale processes Actively involved in the receiving of new shipments practices Demonstrated ability to perform customer service duties. Leadership skills
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class world-class shopping experience. Record customer transactions on the company operating system according to company Strong command of the English language Basic customer service Willing and able to work retail hours Job Establish a professional relationship with customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to the customer turnover hourly rate Be aware of current sales
initiatives
INVENTORY
CUSTOMER SERVICE
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
exceptional customer service by ensuring a world class shopping experience for their customers as well strong demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational information Planning and organizing Attention to detail Customer focus Coping with pressures and setbacks Merchant
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct