motivated and experienced Manager of Producer Services to join a leading FMCG company. As a trusted recruitment be responsible for managing the producer services department and ensuring the smooth operation of processes and quality control. As a Manager of Producer Services, you will play a crucial role in building and and driving continuous improvement in producer services. This is an exciting opportunity for an experienced a passion for delivering exceptional customer service. Requirements Bachelor's degree in Business Administration
motivated and experienced Manager of Producer Services to join a leading FMCG company. As a trusted recruitment be responsible for managing the producer services department and ensuring the smooth operation of processes and quality control. As a Manager of Producer Services, you will play a crucial role in building and and driving continuous improvement in producer services. This is an exciting opportunity for an experienced a passion for delivering exceptional customer service. Requirements Bachelor's degree in Business Administration
from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
sales and profit objectives and maintenance of service and operational standards and is responsible for the POS system and check that they are doing it correctly.
Customer Service:
forecasting budgetary requirements. Utilizing the correct reports to effectively run your store. Setting and industry regulations. Delivering excellent service to ensure high levels of customer satisfaction
forecasting budgetary requirements. Utilizing the correct reports to effectively run your store. Setting and industry regulations. Delivering excellent service to ensure high levels of customer satisfaction