Service and Sales Skills: · Active listening and building rapport: Pay close attention to customer needs jewellery styles in various South African cultures. · Building trust and relationships: South Africans often often value personal connections. Invest time in building rapport with customers, remembering their preferences service best practices. · Set personal sales goals and strive for excellence: Set achievable targets and with excellent communication and a commitment to building trust with customers, will be key differentiators
Decisiveness Action orientation Team leadership Building talent Persuading and influencing Presenting and Coping with pressures and setbacks Merchant mind-set Matric 2 years management within the FMCG retail
Decisiveness Action orientation Team leadership Building talent Persuading and influencing Presenting and Coping with pressures and setbacks Merchant mind-set Matric 2 years management within the FMCG retail
effective Communication Manage & Lead team to build and sustain mutually beneficial relationships Drive store and the Team versus the set Profit budgets on an ongoing basis 4. Build & develop customer centric
effective Communication Manage & Lead team to build and sustain mutually beneficial relationships Drive store and the Team versus the set Profit budgets on an ongoing basis 4. Build & develop customer centric
analysing trends to make informed buying decisions. Building relationships with suppliers and negotiating with promotional activities. Visit stores regularly and build a trust relationship with the Operators, Operations skills, qualities, and qualifications: Creative mind set and product flair. Good understanding of the target
analysing trends to make informed buying decisions. Building relationships with suppliers and negotiating with promotional activities. Visit stores regularly and build a trust relationship with the Operators, Operations skills, qualities, and qualifications: Creative mind set and product flair. Good understanding of the target
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Financial Management, Budgeting and driving EBITDA Build sustainable Strategies per store in your control Operations Managers oversee 10 to 15 stores within their set area dependent on seniority and experience. Their Lead the stores within their control to deliver the set standards and comply to the Franchise System. Operations