be responsible for driving sales while ensuring customer satisfaction. Qualifications and work experience: Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with accounts dept with regards regards to customer account queries Communicate with dispatch with regards to customer special requests for regards to customer branded orders Communicate with buying dept with regards to customer special buy-out
administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business Three or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering relationships with customers, understanding their needs, and presenting technical information in a clear and persuasive stakeholders, and present ideas and information in a clear, concise, and persuasive manner, give presentations
administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business Three or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering relationships with customers, understanding their needs, and presenting technical information in a clear and persuasive stakeholders, and present ideas and information in a clear, concise, and persuasive manner, give presentations
under pressure. Duties: Manage and grow existing customers by profiling and looking at value added based To acquire new customers on a consisted basis for the growth for the Company Customer service& retention responding to emails, liaising with customers - giving feedback etc. This customer specialist will take ownership of meeting and requirements for the assigned customers, grow market share and further develop profitable regards to research, leads input and moving the customers to the planner activity Setting up constructive
and written Duties: Manage and grow existing customers by profiling and looking at value added based regards to research, leads input and moving the customers to the planner activity Setting up constructive business and customer relationships. Comply with the company's planning, reporting and customer management
through. Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships relationships with current customers). Supervising external sales, technical, internal sales staff and shop assistants assistants who face the customer as well as the back office and support staff who work behind the scenes Interpersonal communication skills Strong sales abilities Customer service skills Planning, Organization & delegating
through. Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships relationships with current customers). Supervising external sales, technical, internal sales staff and shop assistants assistants who face the customer as well as the back office and support staff who work behind the scenes Interpersonal communication skills Strong sales abilities Customer service skills Planning, Organization & delegating
OVERALL PURPOSE OF THE JOB: Understanding the customers needs, identifying new sales opportunities through team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
Aftermarket Sales procedures and actions, promoting a customer orientated service and to implement and uphold targets in all departments Contact new and existing customers to discuss needs and to explain how these needs needs could be met Inform and resolve customers' questions about products, prices, availability, product
Aftermarket Sales procedures and actions, promoting a customer orientated service and to implement and uphold targets in all departments Contact new and existing customers to discuss needs and to explain how these needs needs could be met Inform and resolve customers' questions about products, prices, availability, product