facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained satisfaction executives, and Administrators. Issue Resolution/Support: Act as a first point of contact for customers Global Diligent Support Team to resolve these promptly. Product Adoption: Encourage and support customers in whether through process improvements, additional support services, or customized solutions tailored to specific
facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained satisfaction executives, and Administrators. Issue Resolution/Support: Act as a first point of contact for customers Global Diligent Support Team to resolve these promptly. Product Adoption: Encourage and support customers in whether through process improvements, additional support services, or customized solutions tailored to specific
services. Proficient in CRM software and Microsoft Office Suite. ATTRIBUTES: Excellent communication and
services. Proficient in CRM software and Microsoft Office Suite. ATTRIBUTES: Excellent communication and
network and promote their products. Technical Support: Assist clients during the installation and setup Troubleshoot technical issues and coordinate with their support team when necessary. REQUIREMENTS: Training and
expectations. Monitor after sales services and support. Ensure appropriate handover to relevant stakeholders products available. Provide ongoing operational support. Manage and monitor individual and team targets
expectations. Monitor after sales services and support. Ensure appropriate handover to relevant stakeholders products available. Provide ongoing operational support. Manage and monitor individual and team targets