compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets performance. - Yes Provide information to the accounts department on incoming and completed orders payments and accurate allocation of payment to customer accounts - Yes General secretarial duties for sales team ensure all departmental targets are met as set by management. - Yes General Administration : To ensure all
support when necessary. Customer Relationship Management: Build and maintain strong customer relationships interactions and transactions accurately. Update customer accounts and record details of inquiries, complaints, and part of a team. Good organizational and time management skill
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date team to support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and
customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation