internationally for over 5000 clients The Telesales and Customer Care Representative is responsible for generating providing exceptional customer service. This role involves identifying customer needs, offering appropriate appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Make outbound calls to potential and existing customers. Present, promote, and sell products/services products/services using solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead
between sales representatives, customer and company meeting the customer requirements effectively, in a invoicing per SOP - Yes Management and maintenance of customer surveys and related reporting thereof – Once a Management and maintenance of customer specification sheets – Only on customer requests Maintenance and data data capture of customer and product information on Shopware - Yes To communicate with production and sales rep's customers - Yes Maintain and provide information on sales for sales director to prepare reports
focus, but not limited to the Extra Heavy truck market segment, requiring focused sales effort for the the Truck sales business through the identified market segments. Including but not limited to direct selling selection and specification of Trucks to meet customer specifications. Work alongside the technical manager quotation and tender documents are in line with customer requirements. Continue to develop Trucks sales relationships with key decision makers in the Truck market. Track and report sales as well as financial performance
calls) Networking in the industry and relevant market segments to understand who the key players are teams. Working with the Luminous team to conduct customer co-visits for both new business and existing channel product mix and volumes is accurate. Ensuring that customers/partners have the correct stock levels on premises support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer Targets Targets – Working with customers to set targets annually and review these quarterly. These targets include turnover
Excellent communication skills, written and verbal. A Customer-First attitude