Service Desk Analyst Jobs in Johannesburg

Member Channel / Journey Specialist

 H&s Labour Brokers Cc

Kempton Park

proactive member communication and contact to enhance service, access to information and advice for clients and touchpoints and moments of truth to deliver exceptional service and brand values. • Identify the gaps or shortfalls Collect, track and analyse member feedback, track service levels and performance data and liaise with internal a seamless experience with the websites, self-service apps, consultants and call centre • Identify emerging moments of truth • Identify and deliver on member’s service channel preferences to ensure that members receive

 share this job on whatsapp