Provides monthly feedback to the Regional Manager on all activities relating to the customer.
Introduces
customer relations.
Initiates and monitors all promotional activity in order to develop and grow
Debtors, ensures that all outstanding Debtors are less than 45 days at alltimes.
Assists Debtors
when required.
Monitors buying patterns of all customers to assist in the forecasting of stock requirements
operating area.
Promotes compliance with all relevant regulations and procedures to prevent fruitless
Assess and manage all warranty claims, according to set policies &
increased and optimized.
Resolve or escalate all customer queries/complaints according to relevant
updating existing information. Ensure 100% accuracy of all master data per geographical area (also critical
Marketing Strategy.
Managing market share for all types and brands of batteries.
Maintain and
SBO meeting at Business Unit Level.
Review all customers in their area relating to performance adherence