Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for forecasts Maintain product and pricing information on customer portals and internally Collaborate with cross-functional
internationally for over 5000 clients The Telesales and Customer Care Representative is responsible for generating providing exceptional customer service. This role involves identifying customer needs, offering appropriate appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Make outbound calls to potential and existing customers. Present, promote, and sell products/services products/services using solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead
and opening of new customer accounts based on their viability as future customers.
existing customers in order to meet or exceed monthly sales targets while increasing customer satisfaction other members of the team to grow the existing customer base as well as to provide support to the Technical/Operations information in a timely manner
between sales representatives, customer and company meeting the customer requirements effectively, in a invoicing per SOP - Yes Management and maintenance of customer surveys and related reporting thereof – Once a Management and maintenance of customer specification sheets – Only on customer requests Maintenance and data data capture of customer and product information on Shopware - Yes To communicate with production and developments affecting orders to sales rep's customers - Yes Maintain and provide information on sales
teams. Working with the Luminous team to conduct customer co-visits for both new business and existing channel product mix and volumes is accurate. Ensuring that customers/partners have the correct stock levels on premises support this. Customer Relationship Management / Weekly Performance and Warranty Tracking Customer Targets Targets – Working with customers to set targets annually and review these quarterly. These targets include turnover holding targets, training, and marketing targets. Customer Agreements and Discount Schedules – Working with
partnership between the company and allocated customers to achieve market share growth within the airfreight growth of existing customers and through acquisition of new customers Grow existing customer base by offering offering customers various solutions to airfreight requirements Retain existing customers by maintaining a visits, updates and feedback Grow customer base by providing customers with the relevant information and accounts Negotiate rate increases annually with customers to ensure increases in line with the Sales and
will be selling a product on the field,through customer methods such as malls, complex or door-to-door door-to-door. Selling products or services to customers, and representing the brand . This can include asking questions giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads Converting prospects into successful customers through customer sales methods such as door-to-door, cold their effectiveness Visiting customers on a regular basis and evaluating customer needs and desires Creating
will be selling a product on the field,through customer methods such as malls, complex or door-to-door door-to-door. Selling products or services to customers, and representing the brand . This can include asking questions giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads Converting prospects into successful customers through customer sales methods such as door-to-door, cold their effectiveness Visiting customers on a regular basis and evaluating customer needs and desires Creating
Amortization). The K.A.M. shall actively pursue new customers for diversification. The K.A.M. provides industrial industrial solutions and associated services that meet customers' needs and requirements in terms of performance development roadmap with identified relevant potential customers and promote the company's offering Budgeting and relationship with customers based on trust and professionalism with frequent visits, knowledge of customer pains business follow-up. Represent the customer internally (interface between customer and the company and products)