Store is looking for a professional and passionate service-orientated representative who will foster positive
accurate. Ensuring that customers/partners have the correct stock levels on premises and engaging with operations/logistics be checked to ensure that all customers get the correct levels of discount and access to all the products their customers (end users). Working with the Service Team, Operations, and other business units to give
following functions: The promotion of aftermarket services and value-added products in line with company accounts in the After Sales Department Promotion and selling of Aftermarket services, Parts, Accessories, Rental Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering
identifying customer needs with superb customer service. This is a full-time, shift-based position. The seamless and individually suited sales and customer service to clients to meet customer expectation whilst on all systems Escalate calls to the relevant departments where necessary Qualifications Candidates must
with a 60 minutes lunch break. The short term department never closes so you would be required to attend client queries after hours as well to ensure our service levels remain consistent. If you feel you are up
entails working closely with the Operations Departments so you must have strong relationship building
basis to develop and enhance the operation of the department
Qualification requirements
communications and negotiating skills Good customer service skills Knowledge within the electrical industry opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
communications and negotiating skills Good customer service skills Knowledge within the electrical industry opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
an in-depth knowledge of technical products and services and should relate this knowledge in a way that clients satisfied and delivering exceptional client service on a day-to-day basis Liase between the customer