Outbound call center agent - Roodepoort - West Rand This person will do all customer service calls (both start immediately Position based on the Westrand Call centre experience Hours Monday to Friday 07:30 to 17:30
Outbound call center agent - Roodepoort - West Rand This person will do all customer service calls (both start immediately Position based on the Westrand Call centre experience Hours Monday to Friday 07:30 to 17:30
closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
generating leads for new vehicle sales through cold calling, networking, and other sales techniques. 2. Providing pricing and terms of sale with customers to ensure a mutually beneficial agreement. 6. Completing all necessary
generating leads for new vehicle sales through cold calling, networking, and other sales techniques. 2. Providing pricing and terms of sale with customers to ensure a mutually beneficial agreement. 6. Completing all necessary
relationships. Coordinate with sales teams to develop mutually beneficial proposals. Negotiate contract terms
relationships. Coordinate with sales teams to develop mutually beneficial proposals. Negotiate contract terms
professional specialising in cloud-based contact centre solutions, hosted on platforms in the cloud like and the specific advantages of deploying contact centres in the cloud. - AWS Knowledge: Acquire a high-level understanding of AWS services relevant to contact centres, such as Amazon Connect and the broader AWS ecosystem identify market trends and demands in the contact centre industry. Understand how shifts towards cloud solutions in the competitive space of cloud-based contact centre solutions Rneg
external networks to influence internally and achieve mutually beneficial results Business Acumen - Knowledge effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement environment; brand campaigns Adjust territory call plans and create rep call plans aligned to the segmentation and Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team
external networks to influence internally and achieve mutually beneficial results Business Acumen - Knowledge effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement environment; brand campaigns Adjust territory call plans and create rep call plans aligned to the segmentation and Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team