We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
targets. Interview Target Makes sufficient database calls to prospective students to schedule interviews in Complete required weekly INA (interviews not applied) calling to secure applications. Achieve weekly, monthly individual target. Administration and Reporting Update call report and IBT (Interview Booking Tracker) and presentation order for applications to be confirmed. Update calling outcomes on STASY and TMR (Total Marketing Report)
targets. Interview Target Makes sufficient database calls to prospective students to schedule interviews in Complete required weekly INA (interviews not applied) calling to secure applications. Achieve weekly, monthly individual target. Administration and Reporting Update call report and IBT (Interview Booking Tracker) and presentation order for applications to be confirmed. Update calling outcomes on STASY and TMR (Total Marketing Report)
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
existing customers. Customer interaction and Cold calling. Follow up on sales quotes on a weekly basis Maintain Communicating with customers, by making outbound calls to potential customers and following up on leads
woodwork, medical, automotive, packaging, wastewater Calling on existing and new customers and maintaining relationships these customers Identifying new prospects and cold calling on potential customers Setting and chasing ambitious