Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client
leadership role. If you have a passion for customer service, a commitment to exceptional quality, and with customers to effectively promote and sell products. Cultivate and maintain robust customer relationships Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence skills Team player Goal Orientated Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail structures. unbeatable growth opportunities empowering team environment that will help you excel in your career
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you join our energetic call centre team Duties & Responsibilities Engage with customers to promote and sell strong customer relationships. Achieve and exceed sales targets. Provide exceptional customer service and and support. Must be able to cold call. Must be able to handle objections effectively. Experience &
appoint an experienced and inspirational Sales Team Leader to join its high profile division. This is a sales focused team Leader to aid in the development and growth of a high caliber team in an environment Setting team objectives and regular review periods • Development of a balanced scorecard of team members Driving continuous improvement in the service provided to customers and sales targets • Coaching and mentoring seniority • Inspiring team members to provide market leading customer service levels • Support projects
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs Accountabilities and Outputs
Customer Development
Manage and build customer relationships with Outlet Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues
correct customer master data captured onto Rapid Trade and is maintained
Achieve customer sales verification surveys (Fridges, etc.)
Assist customers with managing stock replenishment to minimise
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs Accountabilities and Outputs
Customer Development
Manage and build customer relationships with Outlet Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues
correct customer master data captured onto Rapid Trade and is maintained Achieve customer sales volume verification surveys (Fridges, etc.)
Assist customers with managing stock replenishment to minimise
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs Accountabilities and Outputs
Customer Development
Manage and build customer relationships with Outlet Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues
correct customer master data captured onto Rapid Trade and is maintained Achieve customer sales volume verification surveys (Fridges, etc.)
Assist customers with managing stock replenishment to minimise
Team Leader
Commercial
Accountable for quality, standards, service and Accountabilities and Outputs
Customer Development
Manage and build customer relationships with Outlet Drive weekly customer calls per outlet to build effective partnerships and resolve customer issues
correct customer master data captured onto Rapid Trade and is maintained
Achieve customer sales verification surveys (Fridges, etc.)
Assist customers with managing stock replenishment to minimise
seeking a Sales Support Team Leader to join their team. You will manage a team of Sales Fulfilment Consultants with mortgages or mortgage origination 2 years Team Leader experience Own transport Excellent communication