printed flexible packaging, printed to meet each customer's precise specifications. Spurred on by phenomenal phenomenal growth and an ever-expanding customer base, this privately owned company prides itself on providing between a customer and the relevant internal departments within the company efficiently to customer orders order to maintain high levels of customer satisfaction Position : Customer Sales Representative Roles & Managing incoming calls and customer service enquiries Capture Customer orders and follow through from
printed flexible packaging, printed to meet each customer's precise specifications. Spurred on by phenomenal phenomenal growth and an ever-expanding customer base, this privately owned company prides itself on providing between a customer and the relevant internal departments within the company efficiently to customer orders order to maintain high levels of customer satisfaction Position : Customer Sales Representative Roles & Managing incoming calls and customer service enquiries Capture Customer orders and follow through from
to new and existing customers. Source new long-term customers to expand customer base and increase sales products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
to new and existing customers. Source new long-term customers to expand customer base and increase sales products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
in the market where business can be developed. Customer Relationship Development Prospecting Develop and relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each influencers within the customer organisation and gain agreement to a statement of customer requirements. Sell
in the market where business can be developed. Customer Relationship Development Prospecting Develop and relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each influencers within the customer organisation and gain agreement to a statement of customer requirements. Sell
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through
of the team, promoting long-term customer relationships and customer loyalty.
Essential
and cancellations directly from customers and prospective customers via email and telephone.
Maintaining
contact with customers.
Proactively identifying and targeting prospective customers through outbound
times during communications with customers.
Resolving customer issues quickly and efficiently.
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services