EMPLOYMENT AVAILABLE Title: Sales & Aftersales Specialist Area: East Rand Gauteng Industry: Industrial equipment or similar) SALES & AFTERSALES SPECIALIST is required for permanent employment based in targets within an agreed region, and to build solid customer relationships to ensure the Company meets its standards Call on customers in a corporate/office environment when necessary Educate customers on the benefits benefits of using products and services Call on customers on sites when necessary and perform audits on machines
appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business Principles and practice
BA Personal as a specialist in our field of expertise with extensive experience in placing niche and
report to Manager. Assist and resolve customer queries to ensure customer satisfaction. Identifying and pursuing technical support to customers. Collaborating with internal teams to ensure customer satisfaction and successful
report to Manager. Assist and resolve customer queries to ensure customer satisfaction. Identifying and pursuing technical support to customers. Collaborating with internal teams to ensure customer satisfaction and successful
consistently high-quality service delivery to customers. Key Responsibilities: Monitor the successful with relevant managers Monitor service levels, customer experience, quality and compliance measures on improvement. Ensure service levels are aligned to customer SLA. Manage the growth and development of the responsible for the end-to-end customer contact processes and their associated customer experience, supporting make recommendations based upon the employee and customer insight. Develop plans and offer insight and knowledge
resources. To execute the company sales strategy and customer service - objectives for the Sub Depot. (NON-NEGOTIABLE) Operations Management Supplier Management Sales and Customer Retention Safety and Training Leadership and Management Sales and Customer Retention Take overall responsibility for customer service. Maintain customer relationship sales staff both on the market and on selling and customer care methodologies. Ensure credit management criteria business is adhered to. Overall responsibility for customer service, CSI score enhancement, management, and
Influence the company's ability to deliver value to customers Make fact-based decisions regarding marketing team in overflow situations Offer assistance to customers to find the best products/services for their needs; Provide exceptional customer service and enhance productivity level; Engage customers in a professional Communicate daily with management about sales and customer issues; Act as lead account person for all day-to-day Excellent organizational skills Results driven and customer focused Leadership and human resources management
skills
skills