RSM, BSU, HR, call centre • Good written communication skills — emails to support centre's • Knowledge
RSM, BSU, HR, call centre • Good written communication skills — emails to support centre's • Knowledge
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform decision-making process are identified and called on regularly Call on customers that purchase from competitors
To ensure that comprehensive call planning is implemented for each call To ensure that the sales model model principles are always adhered to in each call Complete company reports and records to agreed standards company's SOP's on PII and SPII, these will include Call reports, Field Coaching Reports, Competitor Feedback
To ensure that comprehensive call planning is implemented for each call To ensure that the sales model model principles are always adhered to in each call Complete company reports and records to agreed standards company's SOP's on PII and SPII, these will include Call reports, Field Coaching Reports, Competitor Feedback
following: Sales calling on current customers (minimum visits per week set by department head). Call Report Management;
following: Sales calling on current customers (minimum visits per week set by department head). Call Report Management;
be filled: Executive sales consultants (No cold calling or door-to-door. Professional appointments only