- Provide product information, address customer queries, and guide them through the sales process
process.
- Collaborate with other departments to ensure smooth order processing and fulfilment.
customers.
- Provide regular updates on progress as
well as challenges.
- Gather feedback from customers to understand their satisfaction and areas for
feedback to relevant teams for continuous product or service enhancement.
- Travel to various sites to
specializing in, designing and manufacturing of custom awards, Trophies, medals, name badges and signage over the phone and in person and maintaining good customer relationships. Find and qualify new prospect Close skills) Administration of sales processes – email, customer data base, job processing platform Telephone work defined by the company Use knowledge of all stock, service items and value-ads to attract and maintain clients Evolution database and all customer notes Keep records of contact with customer and be meticulous about
specializing in, designing and manufacturing of custom awards, Trophies, medals, name badges and signage over the phone and in person and maintaining good customer relationships. Find and qualify new prospect Close skills) Administration of sales processes – email, customer data base, job processing platform Telephone work defined by the company Use knowledge of all stock, service items and value-ads to attract and maintain clients Evolution database and all customer notes Keep records of contact with customer and be meticulous about
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business briefing of all relevant departments. Effectively interact with other departments (Campaign Planning, Campaign Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database Management. Understand the market, customer, products and services of the broader Group, with a particular
Management. Understand the market, customer, products and services of the broader Group, with a particular opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business briefing of all relevant departments. Effectively interact with other departments (Campaign Planning, Campaign Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database Management. Understand the market, customer, products and services of the broader Group, with a particular
REQUIREMENTS:
Minimum of 3
solutions. They provide printed brand activation services to corporates and small businesses. They have but are not limited to: Compiling of prospective customer lists for use of sales leads by using various prospective customers to secure orders Present presentations of company’s products and services to customers customers Attend to customer concerns that are routine and refer more complex sales and technical problems potential customers Evaluating customer needs Educating customers on products and services Identifying
OF JOB:
Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.
Main Responsibilities will include but will not be limited :
solutions. They provide printed brand activation services to corporates and small businesses. They have BUT ARE NOT LIMITED TO: Compiling of prospective customer lists for use of sales leads by using various prospective customers to secure orders Present presentations of company's products and services to customers customers Attend to customer concerns that are routine and refer more complex sales and technical problems potential customers Evaluating customer needs Educating customers on products and services Identifying
encompass: Assist field service with on-site work. Identify potential customers or leads. Generate new opportunities and expand the customer base. Reach out to potential customers to introduce the company's company's products or services. Explain product features, benefits and address any questions or concerns. Building relationships with customers is crucial. Follow up with leads, provide ongoing support, and ensure customer satisfaction long-term relationships. Converting leads into paying customers. Meeting or exceeding sales targets. Qualifications