Outsourcing (BPO) services specializing in
call center operations. We deliver high-quality customer
ensuring the quality-of-service delivery within our call
center operations. This role requires meticulous
monitoring programs to evaluate customer interactions (calls,
chats, emails) and operational processes
• Conduct regular audits and evaluations of call center agents’ performance against
established
procedures, and regulatory requirements
related to call center operations.
• Lead and mentor the quality
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
tertiary qualification. Should you have any queries, call Antoinette or Kaylin on 0861 FENRIS (336747). Responsibilities:
tertiary qualification. Should you have any queries, call Antoinette or Kaylin on 0861 FENRIS (336747). Responsibilities:
tertiary qualification. Should you have any queries, call Antoinette or Kaylin on 0861 FENRIS (336747). Responsibilities:
tertiary qualification. Should you have any queries, call Antoinette or Kaylin on 0861 FENRIS (336747). Responsibilities: