top-notch customer service, this opportunity is for you Lead fabrication department, service technicians Conduct biannual KPI reports with workshop and service staff. Provide in-house training to ensure comprehensive monthly. Conduct regular site and customer visits to uphold service standards. Assist in branch operations
KPIs are met, and each and every customer is impressed. Ensure all customer orders are processed and ready with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking requested merchandise. · Receive and respond to customer queries if needed. · Prepare invoice & shipping · Inspect outgoing orders for compliance with customers' specifications & satisfaction. · Adjust inventory
KPIs are met, and each and every customer is impressed. Ensure all customer orders are processed and ready with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking requested merchandise. · Receive and respond to customer queries if needed. · Prepare invoice & shipping · Inspect outgoing orders for compliance with customers' specifications & satisfaction. · Adjust inventory