The purpose of this position is to transform customer order requirements into daily delivery requirements objectives include minimizing cost while improving customer service through improved vehicle utilisation and schedule. Monitor and ensure that contractors and customer transporters confirm pick up for the allocated booked or allocated slots. Manage stakeholder relationships through constant communication on service status;
The purpose of this position is to transform customer order requirements into daily delivery requirements objectives include minimizing cost while improving customer service through improved vehicle utilisation and schedule. Monitor and ensure that contractors and customer transporters confirm pick up for the allocated booked or allocated slots. Manage stakeholder relationships through constant communication on service status;
long-lasting and mutually beneficial relationships with all service providers. Customer queries/complaints – Managing operational functions, processes, and activities. Proven customer service skills within dispatch and service environment