and ensure consistent delivery of excellent Customer service across all departments
Duties &
full and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer
administration, capturing waybills, and providing basic customer service. If you have a background in transport and records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
administration, capturing waybills, and providing basic customer service. If you have a background in transport and records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
arrival while maintaining high standards of customer service and professional conduct. Be able to assist heavy fleet
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
warehouse, inventory control, material handling, customer service, transportation and planning workers / labour
warehouse, inventory control, material handling, customer service, transportation and planning workers / labour
movement as per zoning Supervise house keeping CUSTOMER SERVICE Assist with customer/supplier queries and complaints; Supervise and check all customer collections Maintain service delivery and quality. Supervisory
customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for internal teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide