and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Responsibilities Strategic operational processes and SAP system controller by identifying needed systems and procedures Assist with stock take reconciliation and SAP adjustments when required and authorized to do so
years' experience in Warehousing/Logistics Management SAP experience Experience with stock control systems
(FSSC 22000, AIB and ISO) Competency working on SAP (non-negotiable) MS Office package knowledge Advanced
Completed firearm training in handgun and rifle SAPS competency certificate CIT Certificate Experience
Manage system transfers and bin management in NAV, SAP, or MRM systems. Maintain bin locations and contract