accurate processing.
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
Physically and medically fit to perform manual labour. Certification : Dangerous Goods Certificate on
Physically and medically fit to perform manual labour. Certification : Dangerous Goods Certificate on
of the day to day operations of the transport department Manage the planning and routing of all vehicles transport fleet vehicles are properly maintained and serviced Identify operational issues, potentail problems liasing with the despatch department to ensure smooth running of both departments. Ensure OTIF is 100%. Non-compliance submitted on a weekly basis Customer care Provide exceptional client service and continuously follow up up Engage with current customers on a regualr basis to strengthen the relationship SAP Knowledge is a
of the day to day operations of the transport department Manage the planning and routing of all vehicles transport fleet vehicles are properly maintained and serviced Identify operational issues, potentail problems liasing with the despatch department to ensure smooth running of both departments. Ensure OTIF is 100%. Non-compliance submitted on a weekly basis Customer care Provide exceptional client service and continuously follow up up Engage with current customers on a regualr basis to strengthen the relationship SAP Knowledge is a
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports Ensure customer satisfaction both internally and externally Liaise with the outbound department to source Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports Ensure customer satisfaction both internally and externally Liaise with the outbound department to source Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed