and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Oversee accurate and live tracking information to customers and internal managers. Manage dispatch and debrief an excellent standard of customer care and liaising with hauliers, customers and third parties, as and
Oversee accurate and live tracking information to customers and internal managers. Manage dispatch and debrief an excellent standard of customer care and liaising with hauliers, customers and third parties, as and
Oversee accurate and live tracking information to customers and internal managers. Manage efficient maintenance an excellent standard of customer care and liaising with hauliers, customers and third parties, as and Focus on the improvement of processes to ensure customer needs are being met, while maintain high quality prompt and accurate delivery of products meeting customer expectations and requirements through efficient times from your branch and delivery times to the customers. Issue and obtain ALL necessary paperwork from
Oversee accurate and live tracking information to customers and internal managers. Manage efficient maintenance an excellent standard of customer care and liaising with hauliers, customers and third parties, as and Focus on the improvement of processes to ensure customer needs are being met, while maintain high quality prompt and accurate delivery of products meeting customer expectations and requirements through efficient times from your branch and delivery times to the customers. Issue and obtain ALL necessary paperwork from
Oversee accurate and live tracking information to customers and internal managers. Manage efficient maintenance an excellent standard of customer care and liaising with hauliers, customers and third parties, as and Focus on the improvement of processes to ensure customer needs are being met, while maintain high quality prompt and accurate delivery of products meeting customer expectations and requirements through efficient times from your branch and delivery times to the customers. Issue and obtain ALL necessary paperwork from
Oversee accurate and live tracking information to customers and internal managers. Manage efficient maintenance an excellent standard of customer care and liaising with hauliers, customers and third parties, as and Focus on the improvement of processes to ensure customer needs are being met, while maintain high quality prompt and accurate delivery of products meeting customer expectations and requirements through efficient times from your branch and delivery times to the customers. Issue and obtain ALL necessary paperwork from
Planning and dispatching of completed orders to customers Receiving of stock from suppliers and other branches correctly completed when dispatching stock to customers and other departments Maintain picking slips and overtime as required by the business Resolution of customer queries Ensure cleanliness, hygiene and housekeeping Notify customers when orders are ready for collection Dispatching of full boards to customers against against customer invoice and picking slip Receiving cut and edge orders from production and inspecting quality
Planning and dispatching of completed orders to customers Receiving of stock from suppliers and other branches correctly completed when dispatching stock to customers and other departments Maintain picking slips and overtime as required by the business Resolution of customer queries Ensure cleanliness, hygiene and housekeeping Notify customers when orders are ready for collection Dispatching of full boards to customers against against customer invoice and picking slip Receiving cut and edge orders from production and inspecting quality
efficiency, and delivering products to international customers on time. You will work closely with cross-functional cross-functional teams, external partners, and customers to streamline logistics operations and drive continuous of international trade regulations, INCO terms, customs procedures, and logistics software. Excellent communication negotiation, and problem-solving skills with a customer-centric focus. Ability to work effectively under and managing customs procedures. Collaborate with the sales team to understand customer requirements