and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Responsibilities: Implement, maintain, and monitor the inbound planning workbook. Accurately and timely receipt
Industry and operational knowledge of Road freight- inbound, outbound, and cross trade Well organized with
Industry and operational knowledge of Road freight- inbound, outbound, and cross trade Well organized with
Reference: NEL011426-AK-1 Calling all detail-oriented, fast-paced individuals Do you thrive in a dynamic
accuracy with minimum handling and stock damage. • RM calls • Weekly/Monthly closure of job cards • Movement
accuracy with minimum handling and stock damage. • RM calls • Weekly/Monthly closure of job cards • Movement