ensure consistent delivery of excellent Customer service across all departments
Duties &
and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
couriers are within agreed service standards
Monitor Customer service standards in the Call Centre
and absenteeism management
Facilitate training and development interventions
Review
purchasing equipment and services to ensure production continuity, and will be accountable for managing stock
inventory management. - Participate in regular safety training sessions and promote a culture of safety among Certification or training in supply chain management preferred. Certification or training in electrical
team to ensure all valid inputs are taken into account to improve forecast accuracy Take market, supplier Purchasing Decisions. Engaging with suppliers and service providers, to ensure stock availability in order
arrival while maintaining high standards of customer service and professional conduct. Be able to assist in locations
management, overtime arrangement, salary review, and training management of formal and temporary employees;
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
Minimum of a completed National Diploma Maths or Accounting passed in Grade 12 is essential 1-3 years experience
Minimum of a completed National Diploma Maths or Accounting passed in Grade 12 is essential 1-3 years experience