Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates queries are resolved within SLA's e.g., logistics, pricing, returns and repairs Establish and build Customer
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
relationships with suppliers and ensure the best price, quality and service is being achieved. Key responsibilities nationally Negotiate pricing for all raw materials, packaging and finished goods Negotiating prices and contracts reporting on supplier performance relative to pricing increases, service levels and quality Negotiate nationally on price, service levels and quality Monitor and report on changes in price and its effect
relationships with suppliers and ensure the best price, quality and service is being achieved. Key responsibilities nationally Negotiate pricing for all raw materials, packaging and finished goods Negotiating prices and contracts reporting on supplier performance relative to pricing increases, service levels and quality Negotiate nationally on price, service levels and quality Monitor and report on changes in price and its effect
assortment, shelf layout, promotional strategy, price positions, new stores, and store revamps. Implementation Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
assortment, shelf layout, promotional strategy, price positions, new stores, and store revamps. Implementation Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
business
working hours as well as rate my delivery KPIs by calling drivers and customers.
Sales, Facilities and Housekeeping: Answering sales calls, actioning quotes for Sales team, facilitate and