and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Item tariffing on a regular basis. • Send out collections advice for bulk load. • Phytosanitary and Import Liaising with transporters. • Liaising with clearing agents. • Opening and closing of warehouse when required
Item tariffing on a regular basis. • Send out collections advice for bulk load. • Phytosanitary and Import Liaising with transporters. • Liaising with clearing agents. • Opening and closing of warehouse when required
coordination and collaboration between control centre staff and other department such as operations, effectiveness of initiatives and act as a change agent for your shift. • Lead emergency response by following following protocols and procedures. Guide control centre staff and effectively manage critical incidents
stics background an advantage
draw out SOP for different transporters, clearing agents etc Effectively and promptly handling queries/problems queries/problems (sense of urgency) Liaise with agents regarding packing and shipping documents Evaluate and
draw out SOP for different transporters, clearing agents etc Effectively and promptly handling queries/problems queries/problems (sense of urgency) Liaise with agents regarding packing and shipping documents Evaluate and
draw out SOP for different transporters, clearing agents etc
urgently looking for BCom graduates to join their Collections team in Sandton on a 3-month contract. This is include:
Late stage or early stage collections
Get client to commit to Promise to Pay
efficient route planning and coordination of collections.
Responsibilities
Responsible for coordinating collections with Drivers and Runners