Quality assurance Willing to Travel Core Competencies: Self-development Communication skills Customer focus Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority fair practice and business ethics on continuous development of our human capital as the key resource to our
appoint a dynamic and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday Monday-Friday US Hours Responsibility (14:00 – 23:00) Lead and oversee day-to-day operations, ensuring the centre with a large number of employees (500 ). Develop and implement strategic plans to navigate and optimize proactively. Collaborate with cross-functional teams, including HR, to seamlessly execute recruitment
improvements. 2. PEOPLE MANAGEMENT · Manage, coach and develop a team that meets agreed objectives and delivers best on all expenses. 4. RELATIONSHIP MANAGEMENT · Develop and maintain strong relationships with all connected
improvements. 2. PEOPLE MANAGEMENT · Manage, coach and develop a team that meets agreed objectives and delivers best on all expenses. 4. RELATIONSHIP MANAGEMENT · Develop and maintain strong relationships with all connected