JHB001907-JS-1 We are seeking a dedicated and enthusiastic Service Runner / Support Intern to join our client's team and accurate processing. Coordinate with courier services and internal teams to manage parcel flow efficiently dispatching and receiving of customer tools from the reception area. Ensure customer tools are handled with
accurate processing.
Build strong Customer relationships, customer-centric front line, and ensure consistent
consistent delivery of excellent Customer service across all departments
Duties & Responsibilities
Ensure customer satisfaction by delivering in full and on time
Achieve agreed Customer Service
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer service
returns, and repairs
Establish and build Customer relationships and take personal ownership of resolving
of assigned responsibilities, marketing and customer service within a trading branch environment. Minimum branch a recommendation 2 years experience in customer service and marketing an advantage Valid driver’s Responsibilities: Marketing and providing excellent customer service Handling of cash Control over stock Management
delivering excellence in service through innovation, technology, and a customer-centric approach. We are efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and including bills of lading, customs declarations, and delivery notes. Customer Service Serve as the primary relationships with clients, ensuring high levels of customer satisfaction. Resolve any issues related to delays
delivering excellence in service through innovation, technology, and a customer-centric approach. We are efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and including bills of lading, customs declarations, and delivery notes. Customer Service Serve as the primary relationships with clients, ensuring high levels of customer satisfaction. Resolve any issues related to delays
to ensure adequate stock is available to meet customer demand. Coordinate with yard and stores staff trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues prevent future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate with customers regarding shipment status, delays, and any issues that may arise. Handle customer inquiries
to ensure adequate stock is available to meet customer demand. Coordinate with yard and stores staff trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues prevent future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate with customers regarding shipment status, delays, and any issues that may arise. Handle customer inquiries
arrival while maintaining high standards of customer service and professional conduct. Be able to assist locations
Contribute to effective service delivery by managing the operations team responsible for executing international the management of the Customs Deferment. Ensure that all invoices from service providers are requested time for invoicing within 48 hours after customs release. Customer and Client Interaction: Interact with employees, ensuring they understand new and current Customs legislation. Manage team performance against targets activities and solution building for new opportunities/customers. Ensure growth of 8% over and above inflation