Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
responsible for:
be responsible for ensuring RCG submissions to customs are prepared, review incoming shipment documents
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Matric (with Mathematics); ShipShape; Customs & Tariff knowledge.
Transportation Industry is currently looking for a Customer Relations Manager who will be responsible for Warehouse and Logistics Services as well as any other services that the customer may utilize. Responsible logistics/transport industry Understanding of customer requirements Knowledge of operational processes for all customers in the Warehouse and Logistics division as well as other related services as per agreed agreed customer expectation Please Note: If you haven't received a response within two weeks, kindly regard
Transportation Industry is currently looking for a Customer Relations Manager who will be responsible for Warehouse and Logistics Services as well as any other services that the customer may utilize. Responsible logistics/transport industry Understanding of customer requirements Knowledge of operational processes for all customers in the Warehouse and Logistics division as well as other related services as per agreed agreed customer expectation Please Note: If you haven't received a response within two weeks, kindly regard
ng and acquiring business through exceptional service delivery and relationship building and assisting and as when required;
Build strong Customer relationships, customer-centric front line, and ensure consistent
consistent delivery of excellent Customer service across all departments
Duties & Responsibilities
Ensure customer satisfaction by delivering in full and on time
Achieve agreed Customer Service
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer service
returns, and repairs
Establish and build Customer relationships and take personal ownership of resolving
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of assigned responsibilities, marketing and customer service within a trading branch environment. Minimum branch a recommendation 2 years experience in customer service and marketing an advantage Valid driver’s Responsibilities: Marketing and providing excellent customer service Handling of cash Control over stock Management
experience required: Business and financial acumen. Customer centricity. Relationship building. Planning and initiating action. Delivering results and meeting customer expectations. Leading and supervising. Responsibilities Responsibilities, but not limited to: Business Performance (service level, revenue, costs, process, quality, safety Client Stakeholder Management. Service Delivery Governance. Customer Relations. Operations Excellence