and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
operational bases across the S.A and one dedicated call centre, over 720 employees and are leading the way in
General: Interaction with ops personnel, contact centre personnel, client and other 3PLs. Tasks could include