/>Duties:
Customer Service Coordination
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
programs (e.g. MS Teams, Zoom etc.).
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
of the Port Elizabeth depot.
1. CUSTOMER SERVICES, LABELLING AND SCHEDULING
- Scheduling with Providing new clients with information on the companys services, freight types, background and history.
care of existing clients by providing optimal service levels and maintaining excellent client relationships problems and ensuring that functions are handled correctly.
- Keep track of all the equipment (ropes is correctly booked in and out.
- Ensure RTMS registers are completed in full and correctly.
-
be responsible for:
1. CUSTOMER SERVICE, MARKETING & SCHEDULING
- Liaising existing customers to ensure continuous, high-quality service and maintain good customer relations.
- Inspection keep up to date the firefighting equipment's services.
- Inform Security of any problems and ensure ensure that their functions are carried out correctly.
- Keep a register of all equipment and ensure vehicles in the yard:
that all inventory transactions are performed correctly and on a timely basis to improve overall accuracy causes with responsible departments Implement corrective actions of inventory variances Participate in Systems Specialist to ensure items are transacting correctly Monitor and investigate QAD negative inventory counts, timely investigation and execution of corrections when requested Competencies / Skills: Detailed skills to problem solve and implement permanent corrective action
that all inventory transactions are performed correctly and on a timely basis to improve overall accuracy causes with responsible departments Implement corrective actions of inventory variances Participate in Systems Specialist to ensure items are transacting correctly Monitor and investigate QAD negative inventory counts, timely investigation and execution of corrections when requested Competencies / Skills: Detailed skills to problem solve and implement permanent corrective action
delivery of packages, maintaining high customer service standards, and driving the overall performance rong>Customer Service:
Strategic
Repo including financial, operational, and customer service metrics.
delivery of packages, maintaining high customer service standards, and driving the overall performance programs for staff. Customer Service: Maintain high standards of customer service and resolve any customer Conduct regular safety audits and implement corrective actions as required. Strategic Planning: Develop Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular including financial, operational, and customer service metrics. Report any significant issues or risks