Call Center Agents, Queensburgh, West Suburbs. Company Name: The SlyK Group. Amazing Opportunity for for Outbound UK Experienced Call Center Agents. Why Travel to Umhlanga and pay huge transport costs. Join
looking to employ a highly skilled Distribution Centre Manager. If you are exceedingly experienced and
Responsibilities:
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring daily stack dates)
- Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal Sentry (latency)
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
export documentation to present to the clearing agent · Co-ordinate customs clearance procedures and shipments shipments · Liaise with shipping lines · Liaise with agents regarding packing and shipping documents · Assist visits · Completion of tender requests · Marketing calls · International operations · Accruals and tonnage
export documentation to present to the clearing agent · Co-ordinate customs clearance procedures and shipments shipments · Liaise with shipping lines · Liaise with agents regarding packing and shipping documents · Assist visits · Completion of tender requests · Marketing calls · International operations · Accruals and tonnage
coordination and collaboration between control centre staff and other department such as operations, effectiveness of initiatives and act as a change agent for your shift. • Lead emergency response by following following protocols and procedures. Guide control centre staff and effectively manage critical incidents
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication