Call Center Agents, Queensburgh, West Suburbs. Company Name: The SlyK Group. Amazing Opportunity for for Outbound UK Experienced Call Center Agents. Why Travel to Umhlanga and pay huge transport costs. Join
looking to employ a highly skilled Distribution Centre Manager. If you are exceedingly experienced and
tasks associated with the Right Now Response Centre, from call management to response reaction and measurement and data. Description Duties: Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the RNR app Drivers will log panic or call me through the RNR app The Responder will be responsible breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
tasks associated with the Right Now Response Centre, from call management to response reaction and measurement and data. Description Duties: Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the RNR app Drivers will log panic or call me through the RNR app The Responder will be responsible breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
reconciling variances; inputting data. · Define staffing needs and allocate workload. · Implement new methods breakdowns; requiring preventive maintenance; calling for repairs. · Updates job knowledge by participating
reconciling variances; inputting data. · Define staffing needs and allocate workload. · Implement new methods breakdowns; requiring preventive maintenance; calling for repairs. · Updates job knowledge by participating
coordination and collaboration between control centre staff and other department such as operations, ensure optimal coverage at all times.•Monitor staffing levels and request resource allocation in response following protocols and procedures. Guide control centre staff and effectively manage critical incidents
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
stics background an advantage