hotel achieves its financial objectives. Develop guest and market intelligence and use the plan to execute world-class personalised service is delivered to the guests, in all locations, by affectively directing the the Hotel Teams on all matters impacting the guest experience. Operate in conjunction with Sales, Finance processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are maintained in impeccable
actively present in the operation and dealing with guests during peak meal times. To control and manage the