consistently delivering high levels of customer service and operational excellence. The Deputy General available as from 15 September 2024. Responsibilities: Assist the General Manager in developing and implementing resolve issues in a timely and professional manner. Assist in the recruitment, training, and development of knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management software (i.e. Protel etc.) and Microsoft Office applications. Strong analytical and problem-solving
consistently delivering high levels of customer service and operational excellence. The Deputy General available as from 15 September 2024. Responsibilities: Assist the General Manager in developing and implementing resolve issues in a timely and professional manner. Assist in the recruitment, training, and development of knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management software (i.e. Protel etc.) and Microsoft Office applications. Strong analytical and problem-solving
beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability customer service and satisfaction by setting and maintaining high standards for food quality, service, and and organizational skills. Exceptional customer service skills and a commitment to maintaining high standards industry best practices. Proficiency in Microsoft Office and food and beverage management software If you
beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability customer service and satisfaction by setting and maintaining high standards for food quality, service, and and organizational skills. Exceptional customer service skills and a commitment to maintaining high standards industry best practices. Proficiency in Microsoft Office and food and beverage management software If you
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Lead and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance Proficiency in hotel management software (Protel) and MS Office application If you are a dynamic leader with a
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Lead and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance Proficiency in hotel management software (Protel) and MS Office application If you are a dynamic leader with a
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding Financial Management: Work closely with the Head Office Accounts department and executive to develop and opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding Financial Management: Work closely with the Head Office Accounts department and executive to develop and opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and
staff, including cooks and any other culinary assistants. Train and develop team members in culinary skills maintain desired food cost percentage. Customer Service and Collaboration: Interact with customers to ensure special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability
staff, including cooks and any other culinary assistants. Train and develop team members in culinary skills maintain desired food cost percentage. Customer Service and Collaboration: Interact with customers to ensure special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability