of hotel operations to ensure exceptional guest service and efficient management of daily activities at to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants Guest Experience: Collaborate with various departments to create and maintain exceptional guest experiences Ensure that high-quality guest services are provided by all departments, meeting or exceeding guest expectations Management: Work closely with the Head Office Accounts department and executive to develop and manage budgets for
of hotel operations to ensure exceptional guest service and efficient management of daily activities at to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants Guest Experience: Collaborate with various departments to create and maintain exceptional guest experiences Ensure that high-quality guest services are provided by all departments, meeting or exceeding guest expectations Management: Work closely with the Head Office Accounts department and executive to develop and manage budgets for
and other events, providing information about services and facilities, and processing reservations accurately The ideal candidate will have strong customer service skills, excellent communication abilities, and escalating, as needed. Coordinating with other departments to ensure that guest needs are met. Maintaining Maintaining up-to-date knowledge of hotel services and promotions. Following up with guests to confirm reservations At least 2 years of experience in a customer service role, preferably in the hospitality industry. Knowledge
and other events, providing information about services and facilities, and processing reservations accurately The ideal candidate will have strong customer service skills, excellent communication abilities, and escalating, as needed. Coordinating with other departments to ensure that guest needs are met. Maintaining Maintaining up-to-date knowledge of hotel services and promotions. Following up with guests to confirm reservations At least 2 years of experience in a customer service role, preferably in the hospitality industry. Knowledge
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Lead and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Lead and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance