Hospitality team will manage the implementation of the Hospitality Strategy and business results for the resort customers. The Hospitality Services & Analytics Manager will be accountable for providing specialised analytics monitor customer experiences and feedback across business operations holding operational teams to account through collaboration with Central Office and Business Unit leadership teams; leveraging partnerships regulations. The role will also be responsible for managing the coordination and provision of a competent
Hospitality team will manage the implementation of the Hospitality Strategy and business results for the resort customers. The Hospitality Services & Analytics Manager will be accountable for providing specialised analytics monitor customer experiences and feedback across business operations holding operational teams to account through collaboration with Central Office and Business Unit leadership teams; leveraging partnerships regulations. The role will also be responsible for managing the coordination and provision of a competent
Unit's F&B deliverables Facilitate the project management and achievement of milestones of Culinary team's Stakeholders internally at a unit and Group level Manage and allocate people and operational resources Align department to mitigate any financial risk to the business Conduct weekly walkabouts of all kitchen areas safety and hygiene inspections Drive a waste management culture and ensure all staff are trained Participate areas and address them Product Innovation & Development Track guest feedback with regards quality and
Unit's F&B deliverables Facilitate the project management and achievement of milestones of Culinary team's Stakeholders internally at a unit and Group level Manage and allocate people and operational resources Align department to mitigate any financial risk to the business Conduct weekly walkabouts of all kitchen areas safety and hygiene inspections Drive a waste management culture and ensure all staff are trained Participate areas and address them Product Innovation & Development Track guest feedback with regards quality and
their personal tastes. The role will also include developing controls to monitor stock, supervising wine service pricing. Work with the F&B Operations Manager to develop F&B SOPs for wine service and ensure with chefs and the Food and Beverage Operations Manager Recommend food and wine pairings Advise guests open bottles properly to maintain strong taste Manage the wine cellar and ensure par levels of stock with vendors Oversee all wine purchased and cost management in line with budgets Organise wine tasting days
their personal tastes. The role will also include developing controls to monitor stock, supervising wine service pricing. Work with the F&B Operations Manager to develop F&B SOPs for wine service and ensure with chefs and the Food and Beverage Operations Manager Recommend food and wine pairings Advise guests open bottles properly to maintain strong taste Manage the wine cellar and ensure par levels of stock with vendors Oversee all wine purchased and cost management in line with budgets Organise wine tasting days