improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance education Experience as a Hotel General Manager in Africa (2) years Good track record of Financial performance
assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; responsibility leave; and recording all attendance correctly and timeously on Net TimeSheet · recommending maintain high standards and provide the best possible service to guests, and implement improvements where required
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards assuring company policies and procedures are correctly followed are necessary qualities for successful assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for maintain high standards and provide the best possible service to guests, and implement improvements where required
We seek to employ the service of an experienced Receptionist who will be responsible for providing a a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values incoming calls. Inform guests of hotel rates and services. Make and confirm reservations for guests. Register