Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop competent employees who reflect a high degree of service orientation, professional charm and who can uphold
candidate with 8 or more years’ experience in a full-service (not fast food) Restaurant environment. Must be administration, food-liquor costing, stock reporting, service quality control, opening & closing procedures
sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required quarterly electrical and mechanical maintenance service plan · manage the monthly electro-mechanical stock-take
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards maintain high standards and provide the best possible service to guests, and implement improvements where required and managing expenses through regular price / service comparisons · ensuring that monthly and quarterly