We seek to employ the service of an experienced Receptionist who will be responsible for providing a a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values incoming calls. Inform guests of hotel rates and services. Make and confirm reservations for guests. Register
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
candidate with 8 or more years’ experience in a full-service (not fast food) Restaurant environment. Must be administration, food-liquor costing, stock reporting, service quality control, opening & closing procedures
improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance
sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required quarterly electrical and mechanical maintenance service plan · manage the monthly electro-mechanical stock-take
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards maintain high standards and provide the best possible service to guests, and implement improvements where required and managing expenses through regular price / service comparisons · ensuring that monthly and quarterly