manage its current Hotels portfolio. The Hotel Operations Manager is responsible for overseeing all aspects aspects of hotel operations to ensure exceptional guest service and efficient management of daily activities understanding of hotel operations and guest satisfaction. Key Responsibilities: Operational Management: Oversee necessary changes. Lead and motivate the hotel staff and management, providing guidance and support to ensure expectations. In collaboration with the respective Hotel General Manager, handle all guest complaints and resolve
manage its current Hotels portfolio. The Hotel Operations Manager is responsible for overseeing all aspects aspects of hotel operations to ensure exceptional guest service and efficient management of daily activities understanding of hotel operations and guest satisfaction. Key Responsibilities: Operational Management: Oversee necessary changes. Lead and motivate the hotel staff and management, providing guidance and support to ensure expectations. In collaboration with the respective Hotel General Manager, handle all guest complaints and resolve
in the hospitality industry. Knowledge of a Hotel Management System (CRS) system such as Protel, Opera
in the hospitality industry. Knowledge of a Hotel Management System (CRS) system such as Protel, Opera