lodge and brand are taken to the next level of service standards. Assist the Hospitality Manager with hosting Overall responsibility for implementing service and hospitality training plan at lodge, including training and any other service and hospitality training as needed to ensure the service standards are achieved butlers, camp managers and Management team to ensure Service standards are always maintained Responsible for cutting edge and meet guests' expectations. Support service delivery and training at other properties as required
ability to consistently deliver great customer service;