Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are staff on service standards, product knowledge, menu items, upselling techniques, and customer interaction
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
activities to ensure an efficient and smooth food service.
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
guests to obtain feedback on product quality and service levels.