managing all aspects of the hotel, including guest services, operations, revenue management, staff supervision guests to uphold the highest level of customer service Oversee all hotel operations, including front desk him or herself. Must be in possession of a valid Driver's license and own reliable motor vehicle. Good knowledge hotel operations, revenue management, and guest service best practices. Ability to work effectively under
3 weeks/1week or 6 weeks/2 weeks
seen to. • Ensure the highest level of customer service for customers. • Book any training required for management role. • 5 years' experience in the customer service industry • Strong leadership skills. • Detail-focused with good computer skills. • Strong customer service skills. • Excellent communication skills, both
seen to. • Ensure the highest level of customer service for customers. • Book any training required for management role. • 5 years' experience in the customer service industry • Strong leadership skills. • Detail-focused with good computer skills. • Strong customer service skills. • Excellent communication skills, both
maintain desired food cost percentage. Customer Service and Collaboration: Interact with customers to ensure special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability
while maintaining high standards of quality and service. In collaboration with senior management, development resolving guest complaints, and addressing any service issues promptly. Monitoring and analysing financial
reservations, payments, invoicing and customer service. Salary is negotiable on experience and most recent/current