governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality business operations and the pooled hospitality services team Facilitate the ongoing accounts management
governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality business operations and the pooled hospitality services team Facilitate the ongoing accounts management
Knysna RESPONSIBILITIES: Provide excellent guest service in an efficient manner. Ensure that the facility Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of food presentation, sanitation and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Knysna RESPONSIBILITIES: Provide excellent guest service in an efficient manner. Ensure that the facility Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of food presentation, sanitation and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
This role ensures that our Food and Beverage services are of exceptional quality, offering outstanding
Competencies:
smooth operation of the front office and guest services at the resort. Overall, as a resort front office responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising drivers to ensure they provide excellent customer service to guests.
Handling Guest Concerns: to enhance their skills and knowledge in guest service, reservation systems, and other relevant areas
and other events, providing information about services and facilities, and processing reservations accurately The ideal candidate will have strong customer service skills, excellent communication abilities, and met. Maintaining up-to-date knowledge of hotel services and promotions. Following up with guests to confirm At least 2 years of experience in a customer service role, preferably in the hospitality industry. Knowledge crucial role in providing exceptional customer service and ensuring a positive guest experience. If you