standard of service, managing staff, and optimizing the restaurants performance to enhance customer satisfaction provide feedback.
Customer Service:
Ensure excellent customer service is consistently delivered delivered.
Address and resolve customer complaints and concerns promptly.
Monitor and respond a clean, safe, and welcoming environment for customers and staff.
Ensure compliance with health and execute marketing strategies to attract new customers.
Manage social media accounts and promotional
procedures by ensuring a tip top fleet and customer service excellence.
create classic and innovative drinks exceeding customers' needs and expectations. Prepare alcohol or non-alcohol patrons; Interact with customers, take orders and serve drinks and snacks; Assess customers' needs and preferences quality; Ensure that the bar is set-up and read for service; Ensure fridge temperature checks are conducted verbal (in person and telephonic); Strong customer service orientation with excellent people skills;
create classic and innovative drinks exceeding customers' needs and expectations. Prepare alcohol or non-alcohol patrons; Interact with customers, take orders and serve drinks and snacks; Assess customers' needs and preferences quality; Ensure that the bar is set-up and read for service; Ensure fridge temperature checks are conducted verbal (in person and telephonic); Strong customer service orientation with excellent people skills;
Executive with a robust background in the Quick Service Restaurant (QSR) or Hospitality sector. This role who can drive operational efficiency, enhance customer experiences, and lead a diverse team in a dynamic hospitality environment, ensuring smooth and efficient service delivery.
responsibility not a function Customer Relations Maintain a high standard of customer service and excellent communication attitude with regards to customer enquiries Assist in investigating and resolving customer complaints Sales Promote Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
responsibility not a function Customer Relations Maintain a high standard of customer service and excellent communication attitude with regards to customer enquiries Assist in investigating and resolving customer complaints Sales Promote Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
have a passion for wine and outstanding guest service skills. Training of other restaurant staff; Ensure portfolio; Ensure that wine service area is set up and ready for service; Ensure that there is enough interpersonal- & communication skills; Strong customer service orientation; Ability to maintain a professional
have a passion for wine and outstanding guest service skills. Training of other restaurant staff; Ensure portfolio; Ensure that wine service area is set up and ready for service; Ensure that there is enough interpersonal- & communication skills; Strong customer service orientation; Ability to maintain a professional
Banqueting events & operations;