optimizing the restaurants performance to enhance customer satisfaction and profitability.
Key Res and provide feedback.
Customer Service:
Ensure excellent customer service is consistently delivered delivered.
Address and resolve customer complaints and concerns promptly.
Monitor and respond a clean, safe, and welcoming environment for customers and staff.
Ensure compliance with health and execute marketing strategies to attract new customers.
Manage social media accounts and promotional
who can drive operational efficiency, enhance customer experiences, and lead a diverse team in a dynamic strategies to improve operational efficiency, customer satisfaction, and financial performance.
Banqueting events & operations;
of the operational area in such a manner that customer satisfaction is achieved.
of the operational area in such a manner that customer satisfaction is achieved.
include, but are not limited to:
OE reporting;
/>Areas KPIs
1. Customer Related